Techniques that lower the intensity of a developing conflict before it turns physical.
De-escalation training is practical and scenario-based. It matters most for reception, front-line, and customer-facing staff, who meet conflict before security does.
Related terms
- Escalation path. The defined order in which an incident is raised to the people who can act on it.
- Fractional Security Officer (FSO). An on-demand senior practitioner who works as an extension of your team.
- Incident response. The coordinated actions a team takes during and after a security event.
Documented findings, ranked by severity.
WorldSafe walks your site, scores every gap, and delivers a written report within 5 business days.
See training and drills